The Senior Product Support Engineer (SrPSE) responds to customer issues across our Workiva platforms. This role ensures timely resolution of customer issues, implements advanced solutions to prevent reoccurrence, and mentors other support engineers. They provide technical and functional support over the phone, chat, and case management, maintaining customer professionalis

Reporting to the Director, Cyber and IT Risk within Group Risk Management Enterprise Resilience Risk (ERR), you will drive the Second Line of Defense engagement across all Regulatory Examinations and Regulatory Issue Issues Remediation. The work entails collaborating effectively with global Cyber and Technology Risk, Business Regulatory & Issues Management Team, US Regula

Vantive A New Company Built On Our Legacy Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive will build on our nearly 70 year legacy in acute therapies and home and in center dialysis to provide best in class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will

The Team We are Datadog's in house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growi

Configuration or enablement of customers on Medidata software to translate customer needs and meet customer requirements. Follow or educate on best practices for implementing Medidata's software. Author, adapt, or agree on specifications based upon complex client requirements. This can include functional test cases for use in configuring solutions in Medidata's suite of p

Construct and implement customer success plans, driving customer value realization Manage customer metrics , including usage data, health indicators, and renewal dates in alignment with objectives Evaluate product and portal adoption maturity level and address roadblocks leveraging digital marketing slicks, adoption articles and other templates Build value based relations

Genesis10 is currently seeking an Application Programmer with our client in the financial industry located in New York, NY. This is a 12+ month contract position. Requirements Minimum 5 years of hands on Software Development experience in C++ Good understanding on OOP fundamentals, Data structures, Design patterns, STL templates Good knowledge and experience with message

Who we are Power a brighter future together. One that is safe, smart and sustainable. At Vivint, we are dedicated to redefining the home experience with technology and services to create a smarter, greener, safer home that saves our 1.8 million customers money every month. We deliver an integrated smart home system with in home consultation, professional installation, and

Provide Tier 1 and Tier 2 front line support to our clients via telephone, email and web portal Become an expert in the use of Certara software products and services Project manage software evaluations Support customer onboarding procedures for Software as a Service applications Provide detailed documentation of Support incidents in the customer relationship management (C

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products from start to finish. Whether it's consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and f

Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Information Technology The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opp

As a Field Service Technician for Getinge, in our Jackson, New Jersey areaserviceterritory, your primary mission will be to providemaintenance and repair services at customer establishments, following manufacturer's instructions and utilizing knowledge of mechanical, hydraulic, and electronic equipment. You will rely on your technical expertise as an experienced field ser

Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Information Technology. The following are the duties of this position at the full working level. As a senior expert and consultant to top agency management officials, the employee advises on integrating IT p

Genesis10 is currently seeking a GitHub Copilot SME with our client in the financial industry located in Jersey City, NJ and Dallas, TX. This is a 12 + month contract position. Requirements A strong understanding of the GitHub on prem ecosystem and working experience of GitHub Actions Basic knowledge on the latest AI technologies like ChatGPT or GitHub Copilot Pay Range $

Associate level position to provide professional support for hospital system go live activities and problem resolution. Serves as a resource for all system activities with the goal to promote customer satisfaction from the point of sale through the product life cycle. Position Specifications Essential Functions Provide primary support of go lives in systems that have been